Are You Ready to Communicate in a Crisis? Test Your Social Media Skills!

Crisis Communications in the Age of Social Media

While the online and social media landscape is constantly changing, social media undoubtedly continues to play an integral role in campus life. It plays a critical role in informing, engaging and interacting with a campus during a crisis and has quickly become the primary news source for many.

Because of social media’s growing presence and usage, organizational leaders must stay up-to-date on best practices for using different social media platforms to relay relevant and vital information during an emergency.

Whether your campus is a hospital, K-12 school or university, your community members’ safety should be of utmost importance. Social media can help get you there.

FEMA offers a free online course that introduces participants to best practices for using social media in emergency situations. It includes tools, techniques and a basic roadmap to build capabilities in the use of social media technologies within emergency management departments, according to the site.

Once you complete the informative course, there is a 28 question exam to test your learned knowledge.

Here is a 10 question sneak peek of the exam to give you an idea of what to expect if you choose to take the full course — which, by the way, counts as 0.3 CEUs!

Also, check out this article on best practices for using social media before, during and after a crisis from crisis manager author Rick J. Kaufman.

Are You Ready to Communicate in a Crisis? Test Your Social Media Skills!

Take this FEMA quiz to test your knowledge on social media’s role in emergency management.

When adopting the use of social media in emergency management, it is important to have:

When you first start using social media, it is important to create a trial account because this will allow you to:

According to FEMA, which best exemplifies the use of social media to save lives in a fast moving disaster event?

In order to increase your capacity to manage social media communication, in particular during a crisis, officials should:

According to FEMA, which of the following is an example of fostering transparency and accountability through social media?

What is a major internal concern that could affect the incorporation of social media into emergency management?

The benefit of posting pictures of flooding after a major storm is:

In order to be more cost effective, it is important when establishing your social media support structure to:

One key benefit that the use of social media gives emergency response organizations during times of disaster is:

According to FEMA, what is the most important external issue when using social media in emergency management?

Score: 0% – 50%

Bummer. Looks like you’ll need to brush up on your knowledge of the use of social media in emergency management.

Take some time this summer to learn more and to help reassure your students and staff that they will be safe on your campus when they return this fall.

FEMA has a great, FREE course you can take right online. Then, take their full-length quiz to see how much your knowledge has expanded.

Here’s the link: https://training.fema.gov/is/courseoverview.aspx?code=IS-800.c

Score: 51% – 80%

Nicely done! You got the majority of questions right.

However, you may want to take some time this summer to learn a bit more about social media in emergency management to help reassure your students and staff that they will be safe on your campus when they return this fall.

FEMA has a great, FREE course you can take right online. Then, take their full-length quiz to see how much your knowledge has expanded.

Here’s the link: https://training.fema.gov/is/courseoverview.aspx?code=IS-800.c

Score: 81% – 100%

Awesome job! Your knowledge of social media in emergency management is impressive!

If you want to take some time this summer to learn even more about social media or brush up some more on your skills, FEMA has a great, FREE course you can take right online.

Then you can take their full-length quiz to see how much your knowledge has expanded.

Here’s the link: https://training.fema.gov/is/courseoverview.aspx?code=IS-800.c

The post Are You Ready to Communicate in a Crisis? Test Your Social Media Skills! appeared first on Campus Safety Magazine.